Complaints Book

In accordance with the Consumer Protection and Defense Code of Peru (Law 29571), this establishment has a virtual Complaints Book (Libro de Reclamaciones) at your disposal.

TELCOMDEV S.A.C.S. · RUC 20616562259
Calvo de Araujo 1721, Iquitos, Maynas, Loreto, Perú

1. Your details

Full name ID document Document number Address Phone Email Parent or guardian (if a minor)

2. Contracted item

Product Service

Amount claimed (optional, US$) Description

3. Your complaint

Claim (reclamo) — you disagree with the product or service. Grievance (queja) — you are unhappy with the service you received, not with the product itself.

Details Your request

We will answer within 15 business days. Filing a complaint does not prevent you from using other means of dispute resolution, and it is not a prerequisite for filing a complaint with INDECOPI.